Account Terms

New Account Requirements

• Terms: A new customer's first order will be processed on Master Card, Visa, or American Express credit card. (Direct credit card orders coming soon. Call 1 (800)456-5187 to place credit card orders.) Net 30 may be granted following submission of credit information and credit approval.
• Shipping: Standard shipping is UPS ground prepay and add. Customers may request UPS 1day/2day/3day delivery as a prepay and add.
• Returns: Eustis sales department will issue an RMA for all returned items.
• Warranty: The Company warrants that its parts are free of manufacturer defects. The Company makes no other warranty and sets forth that the maximum remedy is the repair or replacement of the product.
• Currency: All invoicing is issued in U.S. Dollars and must be paid in U.S. Dollars. Cash, Check, or wire transfer are usual currency transaction types.
• Minimum Billing: A minimum billing is $50/order.

• “My Account" keeps at least four months of order history.
• Ordering can be done for all standard parts through the web online pricing and part number generating system.
• A web page can be printed for inclusion in your PO history file, or it can be printed and later faxed to Eustis Company, Inc. with your company purchase order.
• Web pages with list prices can be emailed to your company associates.
• Nonstandard parts listed in "My Account" history, can be reordered by entering a check in the reorder box and entering the new quantity in the shopping cart.
• Quantity discounts show in the cart after the cart has been updated.

• The customer is able to limit the access to his account by the password assigned to the account.
• All orders are acknowledged by email or fax within 24 hours of receipt. The orders fields may be adjusted for delivery dates depending upon current availability of parts. The Company reservers the right to decline an order in the case of price changes or in the unlikely event of web calculation irregularities.